Recent Posts

Did you know there are 3 types of Water?

6/15/2017 (Permalink)

When it comes to a water damage in your home or business, it is very important to determine what type of water you are dealing with before attempting cleanup yourself or starting services. If you are unsure, a SERVPRO trained professional can help determine what the cause of the water loss was.  

The source of the water is what determines what "type" of water. The 3 types of water are Clean Water, Gray Water, and Black Water.

Clean Water: An example of a "Clean Water" water damage would be resulting from a broken pipe, back of toilet tank, or any unused water source.

Gray Water: An example of a "Gray Water" water damage is a washing machine overflow; or clean water that has set too long or gone unnoticed will become gray water, as contaminates and bacteria will start to grow.

Black Water: An example of "Black Water" water damage would be caused by a sewage backup or flood damage. This is considered highly contaminated water.

If you ever experience a water intrusion of any kind, it is always best to clean and dry the area as soon as possible to avoid further damage from occurring. Call in our SERVPRO Team for a free estimate of services.

Ozone Deodorization: How does it work?

5/23/2017 (Permalink)

The use of ozone can be a very effective way of removing odor from a property. SERVPRO may commonly use this method following fire damage cleaning, skunk odor to the property, mold or full property cleaning. SERVPRO will provide a free estimate of your situation and decide if Ozone will be the best and most appropriate method of odor removal.

 

When it comes to successful deodorization the first step is to clean/remove or fix what is causing the odor, for example the best chance of success would be to clean the fire damage first, fix a leaking pipe that is causing a musty odor, or remove the garbage from an area before starting the ozone process. It will be crucial to remove items emitting odor.

How it works: Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.  Ozone (O3) is a highly reactive molecule and is very quick to chemically react with particles that it comes into contact with in the air and on surfaces.  The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell. *Ozonesolutions.com 

For more questions regarding our deodorization methods please feel free to call our office and we would be happy to help!

Mold Damaged Documents

5/16/2017 (Permalink)

If your home or business has important documents that are affected by Mold, we can HELP!

We use a specialized process called Gamma Irradiation. This is used for cleaning/ disinfection and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (Colbalt 60) producing ionization(electron disruptions) throughout a product. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations you are dealing with CAT 3 water: therefore, most of the affected documents that you will encounter will be contaminated. If this is the case then decontamination is always a must. In Living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause death to the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

For additional information or questions on processes involving fire, water, or mold damaged documents please call our office, and we would be happy to further discuss and provide a free estimate for services.

Property Stabilization

5/2/2017 (Permalink)

Following a disaster, whether it’s after a fire, storm or other structural disaster, ensuring the safety of you and your family, or employees if the property is a business is priority #1. Once safety is insured, stabilization of the property is next. In many cases stabilization can mean boarding up damaged property. This is a burden that no one should ever have to go through- especially if it is your property that has been damaged.


Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.


Our team of SERVPRO professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping making it “Like it never even happened.”

Dryer Vents & Fire Prevention

4/7/2017 (Permalink)

According to FEMA, failure to clean home dryers casues 34% of home dryer fires. Home dryer fires cause $35 Million in property loss and even can cause injury or death. To reduce the risk of these fires happening in your own home or business, SERVRPO can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter befroe and after each each load, and making sure the outdoor vent flap will openand is not restricted by snow, a birds nest or other potential obsticles.

If your home or business is ever affected by fire or smoke damage due to a dryer fire, call us in for a free estimate. Our trained professionals will work with you and your insurance to asses the damage and come up with a plan to get you back up and running as soon as possible.

*Featured Article from the April SERVPRO Restoration Newsline

Emergency Planning: Will your business be READY or RUINED?

3/20/2017 (Permalink)

When people think of “disasters” they think of Fire, Water, or Weather related events. Although there are many emergencies and disasters that can impact your business without any warning or notice, Fire and Water certainly can be culprits that can cause some serious property damage.

  • The number one natural disaster in the United States is flooding. Flooding and Flash Flooding is a risk in every state. (According to floodsmart.gov)
  • In 2015, there were over 1.3 Million Fires Reported (According to NFPA)

Since we can’t plan on disasters, we can plan for them. SERVPRO can help commercial businesses be prepared for these events in order to help in minimizing downtime, business interruption and the amount of damage that occurs. By knowing what to do, and who to call following a fire or water damage to your property, you are not only saving your property from further damage, but yourself from further aggravation and stress. Being prepared can lessen the stress of recovery. Starting an Emergency Ready Profile is easy. With just one meeting with one of our commercial representatives you’ll know what is needed to create the profile, and have a game plan started should anything happen. Our TEAM will work with business owners and property managers for free in order to put a plan in place. You’ll have one step in the right direction of being READY for whatever happens.

Learn more about preparedness:

https://www.fema.gov/news-release/2015/04/28/sixty-percent-americans-not-practicing-disaster-fema-urges-everyone-prepare

Dangers of Flash Flooding

3/20/2017 (Permalink)

Flooding is the number #1 weather related cause of death, with majority of those deaths caused by flash flooding. Flash flooding is when there is a large amount of rain that comes down within minutes or hours. Other causes can be heavy rain associated with a severe thunderstorm, hurricane, tropical storm, or melt water from ice or snow flowing over ice sheets or snowfields.

If flooding does occur in your area, please remember

  • Listen to NOAA Weather Radio for current and forecasted conditions in your area.
  • If flooding begins in your area, go to higher ground immediately.
  • When driving, always be aware that the road bed under flood waters may be severely damaged. NEVER drive through flooded roadways. Remember that it takes only two feet of water to carry away a vehicle, including pickups and SUVs.
  • When walking, do not attempt to cross flowing streams. Remember that it takes only six inches of rushing water to knock an adult off his feet.
  • If your vehicle stalls, get out immediately and go to higher ground.
  • Be extra cautious at night, when it is harder to see possible flood dangers.
  • These four words could save your life: TURN AROUND, DON’T DROWN.

When it comes to water damage from flooding, safety is the number one priority. When you can insure the safety of your family and conditions have improved, that is when to call in the professionals and assess damage. Our SERVPRO Team is Ready for Whatever Happens.

If flooding does occur in your area, listen to and adhere to weather alerts and warnings and know your risk!

See the link below to learn about some of History’s worst and most extreme recorded Floods in the U.S. https://www.bustle.com/articles/85907-the-8-worst-floods-in-us-history-show-how-devastating-extreme-weather-can-be

Document Restoration

2/27/2017 (Permalink)

It can be overwhelming when unexpected fire or water damage affects your school, business, home, or facility. It is important to first make sure everyone is safe when a disaster happens. Once safety is insured and the damage is done….it’s time to assess the damage and work towards restoring the property.

When it comes to assessing damage, some of the most valuable items may just be documents, photos, or books. These items aren’t always lost, we can help. Document Restoration is another service our TEAM can provide.

The SERVPRO® Document Restoration Facility Offers:

  • Innovation: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

If you or your facility is in need of Document restoration services please contact us today and we would be happy to help you restore your valuable documents.

Join our TEAM

2/27/2017 (Permalink)

Are you interested in helping others? Is being a part of TEAM that gives back to the community and encourages personal and professional growth important to you?


Then working for SERVPRO of Broome, Tompkins & Tioga Counties may be the place for you.


A career with our organization is not only challenging, but rewarding because we help home and business owners when they need us most. Our company vision is to be the best in our industry, which challenges us to continually improve as we strive towards excellence. We believe in hard work, continuous professional development, and long term investment in our community and staff. We strive to provide a fair and respectful work environment that understands the needs of our employees while meeting the expectations of our business.


Our Sales & Marketing & Production Divisions are growing. Please contact us today, SERVPRO5819ls@stny.rr.com to inquire about current job openings and how to apply.

Floods: How to be Ready

2/23/2017 (Permalink)

Storm Damage Floods: How to be Ready Photo: Courtesy of Bill Walsh 2011 Binghamton Flood- Southside. SERVPRO Green Building Flooded.

There are several times throughout the year when there is potential for flooding. Examples would be melting snow, heavy rain fall for a long period of time, and quick heavy rain that can cause flash flooding. Please read below on how to be prepared and how to stay safe during a flood emergency.

What you can do before the flood

  • Know your flood risk.
  • Make a flood emergency plan.
  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Consider buying flood insurance.
  • Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to get to higher ground, the highest level of a building, or to evacuate.
  • Stay tuned to your phone alerts, TV, or radio for weather updates, emergency instructions, or evacuation orders.

Basic Flood Safety Tips:

  • Turn Around, Don’t Drown! ®
  • Avoid walking or driving through flood waters.
  • Just 6 inches of moving water can knock you down, and 2 feet of water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground. Flash floods are the #1 cause of weather-related deaths in the US.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning. Please visit Ready.gov for more information on how to stay prepared for all types of emergencies!

Our region is an area that has flooded in the past, and has the potential to flood again the future. It is extremely important to know how to stay safe during a flood emergency, and also how to prepare in advance of a flood.

Please visit Ready.gov for more information on how to stay prepared for all types of emergencies!