Recent Posts

Commercial Specialty Cleaning

11/6/2018 (Permalink)

Our Team offers a variety clean up and restoration services. Many times our clients think of us for Fire, Water or Mold Clean up. However we have offer specialty cleanup services as well. Our Team has been contacted by Universities and Hospitals to assist in minimizing rapid spread of infectious illnesses. We have assisted in the containment of diseases such as the Norovirus, Scabies, and aggressive cleaning of Operation and Medical rooms to limit infection spread.

Our Team provided our client a plan of action based on their need, and worked in a professional and safe manner to successfully deliver the outcome needed. Every circumstance is different, please feel free to call our office for a Free Estimate or just to learn more about our services, capabilities and how we can help!

SERVPRO is READY 24 Hours a day, 7 Days a Week, 365 Days a year.

A Team you can Trust

11/6/2018 (Permalink)

Whether it’s your home or office - we all need a little backup especially in an emergency! You never know what you’ll need. Lucky for you, we do! Floods, mold, fire damage or just regular cleaning; you have to have a company you can trust. And even more importantly - people you can count on 24/7. Look no further! You KNOW you can trust the professionals at SERVPRO!

Do you know why? Because you local SERVPRO team has been in business 25 year and ranks among the Top 20 Franchises Nationwide! Even better - according to Entrepreneur, SERVPRO is ranked in the top 10 Franchises Nationwide! WOW! And to top it all off we're #1 in our industry - and we have been for the last ten years! 

Want to know a little more about how we got our start? Believe it or not SERVPRO actually started in 1967 as a painting business. Two years later, the founders Ted and Doris Isaacson began franchising SERVPRO as a cleaning and restoration company. Then finally in 1988 they decided to make the move and left Sacramento, California to expand their business in Gallatin, Tennessee - all in order to be within 600 miles of 50% of the U.S. population. 

Our team at SERVPRO specialize in disaster restoration, offering cleanup and repairs to both commercial and residential customers whose property has suffered fire or water damage. We also offer mold remediation, carpet and upholstery cleaning, air duct and HVAC cleaning and so much more! 

We’ve been in the cleaning and restoration business for quite a while now - so we know what we’re doing. Let us be your backup - download our “Ready Plan” app and put our number on speed dial. In an emergency, you need a team you can trust - we’ve got your back! 

Preparing for Fall Weather

11/6/2018 (Permalink)

Storm Damage Preparing for Fall Weather Shutterstock

As leaves start to fly, revisit your spring cleaning list and add a few seasonal extras to prepare your house for the winter.

The new season should always begin with a fresh start, especially in your home. Is your home ready for the beautiful autumn weather in Upstate NY? We've done our research and with a bit of help from Real Simple, we can help you get through your fall cleaning checklist!

Check out your wooden floors are they scuffed up? See if they need to be sanded or refurbished.

Test all of your home smoke and carbon monoxide detectors; especially as you go through the months with more active fireplaces and with your heat turned up.

Replace Furnace Filters. If you changed your furnace filter in the last three months, now is a good time to do it!

Don't forget the outside of your home too!

Check and clean the gutters before the red and orange leaves fall!

Time to drain and store your garden hoses, don't let them freeze when the first snow falls.

Touch up the paint on your home

Check out the full checklist here!

And if you need an expert to come but to make sure you have your full checklist covered, give SERVPRO of Broome, Tompkins, and Tioga Counties a call. We'll give you and your family a free estimate! (607) 722-2262!

Atlantic Hurricane Season

11/6/2018 (Permalink)

DYK Hurricane Season

The Atlantic Hurricane season runs from June 1- November 30th. We have one month left. There were a number of tropical depressions this year, with Hurricane Michael being the most severe Hurricane and Weather event along the East Coast this year. It is SO important to insure safety before, during and after a hurricane emergency. Please see the tips below from on how to prepare BEFORE for Hurricane Emergencies.


  • Determine how best to protect yourself from high winds and flooding.
    • Evacuate if told to do so.
    • Take refuge in a designated storm shelter, or an interior room for high winds.
  • Listen for emergency information and alerts.
  • Only use generators outdoors and away from windows.
  • Turn Around, Don’t Drown! Do not walk, swim, or drive through flood waters.

Prepare NOW

  • Know your area’s risk of hurricanes.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • If you are at risk for flash flooding, watch for warning signs such as heavy rain.
  • Practice going to a safe shelter for high winds, such as a FEMA safe room or ICC 500 storm shelter. The next best protection is a small, interior, windowless room in a sturdy building on the lowest level that is not subject to flooding.
  • Based on your location and community plans, make your own plans for evacuation or sheltering in place.
  • Become familiar with your evacuation zone, the evacuation route, and shelter locations.
  • Gather needed supplies for at least three days. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets.
  • Keep important documents in a safe place or create password-protected digital copies.
  • Protect your property. Declutter drains and gutters. Install check valves in plumbing to prevent backups. Consider hurricane shutters. Review insurance policies.

When the Emergency and threat is over, and safety can be insured, we can begin to rebuild and mitigate damage. SERVPRO with over 1,700 Franchises Nationwide will be there READY for Whatever Happens.

Learn More:

Fire Safety & Prevention

11/6/2018 (Permalink)

We tend to think about Fire Prevention each fall during Fire Prevention Month…. however fire can affect, homes, businesses, and communities at any time. Always keep in mind how to keep your property safest during a fire, especially by having working smoke alarms!

According to the National Fire Protection Association, survey data shows that the public has many misconceptions about smoke alarms, which can put them at increased risk in the event of a home fire.  In an effort to inform the members of our community, SERVPRO and the National Fire Protection Association are offering several tips and information regarding your smoke detectors:

-Check how many years you've had your smoke alarm for- if it's after 10 years its time for a new one.  If you are not sure how old your smoke alarm is, the date of the manufacture on the back of the alarm will tell you.

-Hardwired smoke alarms operate 94% of the time while battery powered alarms operate 80% of the time. However, if smoke alarms completely fail to operate, it could mean batteries are missing, disconnected or dead.

-As the National Fire Protection Association specifically recommend, an ionization smoke alarm is generally more responsive to flaming fires and a photoelectric smoke alarm is generally more responsive to smoldering fires. For the best protection, or where extra time is needed to awaken or assist others, both types of alarms, or combination ionization and photoelectric alarms are recommended.

Keep safe this week and every week. SERVPRO will always be there for you.

Fire Damage: Types of Smoke Residue

11/6/2018 (Permalink)

Types of Smoke:

Did you know there are different types of smoke? There is “Wet” Smoke and “Dry” Smoke. What is burning in your home or business determines the type of smoke residue that is left. The different types of smoke are Wet Smoke (Plastic & Rubber), Dry Smoke (Paper & Wood), Protein Fire Residue (Produced by evaporation of material rather than from a fire), Fuel Oil Soot (Furnace Puff Back), Other Types of Smoke (Tear gas, Fingerprint Powder, and Fire Extinguisher residue).

Our SERVPRO franchise is highly trained in how clean and remediate fire losses depending on the type of smoke. SERVPRO is also trained in how to assess smoke damage. For example, smoke is unique in its behavior as it gravitates to cooler areas and upper levels, smoke seeps through holes around piping and can go floor to floor between walls and flooring.

Dealing with any smoke or fire damage to your home or business, no matter how minor or severe, can be stressful and frustrating. If you experience a fire loss, and have issues with linger odor, wall discoloration, or even severe damage call in SERVPRO, we will be there to provide a free quote and plan of action to restore your property like it never even happened.

ERP Testimonial

11/6/2018 (Permalink)

SERVPRO offers Emergency Ready Profiles to all commercial buildings, no matter the size. We work with Schools, Municipalities, Property Management Firms, Manufacturing Facilities and more. We work directly with Owners and Facility Managers to put a plan in place should an Emergency Occur. The profile only includes the necessary information needed following an Emergency with the goal of a knowing what to do and who to call. A quick response can minimize damage and business interruption when it comes to fire and water damages.

After working with our Marketing Manager Ashley on an Emergency Ready Profile, the Johnson City Senior Center had an unexpected water damage occur after hours. The organizations Director, Darlene had her mobile at accessible at 4 AM and called SERVPRO to respond. SERVPRO came and cleaned up the water within a couple hours. Our client could not believe how smooth of a process this was and how much easier it was having a plan, and knowing exactly what to do without wasting time. To learn more about our ERP and see the Johnson City Senior Living Video testimonial, please click the link below and

EPA Certified Firm

5/29/2018 (Permalink)

Whether you’re working on your home or business, choosing the right vendor can be difficult. No matter what the project, there is one thing that should be a number one priority when work is being performed in your home or business- SAFETY. Safety is extremely important to us; this is why our franchise is an EPA Certified Firm.

This means our workers are certified and trained in the use of lead-safe work practices to avoid potential lead based paint hazards to consumers and workers alike. Find out more about the laws governing renovators.

Not only have our employees undergone lead safety training, but OSHA training as well to insure safety on all job worksites from any hazard. When it comes to proper clean up Fire, Water, Mold, or Biohazards you can be sure we are doing it the right, safe way to prevent further contamination to any home or business.

Grill Safety this Summer

5/29/2018 (Permalink)

Summer is the time for picnics, barbeques and plenty of delicious food; however do you know all of the safety measures you should take with your grill? Three out of five households own a gas grill. Each year an average of 8,900 home fires are caused by grilling and about 16,000 patients went to the emergency room because of an injury involving a grill. Wow, that’s a lot. 

Most of these injuries and fires could have easily been avoided. So just in case, here are some tips on how to avoid injuries and fires while also enjoying those yummy summer-time meals:

  • Keep your grill away from your home and deck railings.
  • In order to safely turn on your grill, follow these steps:
    • Open the lid before turning on the grill
    • Turn on the propane tank
    • Turn on the knobs of the grill burner
    • Push ignition button (if you have one)
  • If your grill doesn’t ignite, let gas dissipate for at least 5 minutes before igniting again. 
  • To turn off your grill safely, turn the gas tank off first in order to keep excess gas from leaking out.

And in case of fire damage, you know who to call: SERVPRO!

Identifying & Treating Unseen Water Damage

5/1/2018 (Permalink)

Everyone knows that the water damage that you can clearly see is causing damage to your home is not good and should be fixed as quickly as possible. However, do you know that even the smallest water damages have the potential to cause serious structural and indoor air quality issues over time. SERVPRO Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. Having the right equipment to use makes a significant difference when dealing with water damage. Here are a few examples of what our team uses to help any unseen water damage in your home:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials.

The moisture tester provides accurate readings, allowing SERVPRO Professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

If you are having any problems dealing with water in your home or property, call SERVPRO immediately so that we can help you make it “Like it never even happened.”